
Applied® service centers are your direct connection to all that Applied has to offer. All service centers are linked by computer, so no piece of information is ever far away. From parts to service, general managers, service center managers, account managers, product/industry specialists and customer sales and service representatives (CSSRs) located at our local service centers are ready to meet your needs.
General managers oversee your orders and are responsible for making sure you are aware of the latest products and services available to you. Service center managers are responsible for maintaining the daily operations of the service center, including inventory management and processing. Their primary focus is to ensure that your order is delivered on time and error-free.
Account managers are available to serve every customer. They coordinate the product, application, engineering, and maintenance information specific to your account. When information is required beyond the skill of the local account manager, they call on the expertise of an Applied product/industry specialist. These specialists are regionally located and available for problem solving.
Customer sales and service representatives are trained to ask key questions about your order. From providing product solutions and placing orders to checking on order status, your Applied CSSR is standing by and ready to assist.
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